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Frequently asked

Quick answers to common questions.

Click “Get Quotes” from any page, answer a short set of questions about your business, and review any available options from participating carriers. Availability and completion time vary by business and carrier.
We help business owners find General Liability, Business Owner’s Policies (BOP), Workers’ Compensation, Commercial Auto, Professional Liability (E&O), Cyber Liability, and more. Our platform covers many types of businesses across every major industry.
Ask Kytt is our AI-powered policy summary tool. Upload your existing insurance documents and Kytt will flag potential gaps and overlaps, then give you a plain-language summary to review with a licensed advisor.
Your available policy documents, certificates of insurance, and analysis reports are in your Knack Hub. Log in, navigate to your policies section, and download the documents listed there.
Yes. Your Knack Hub gives you full visibility into your active policies, upcoming renewals, and coverage details. You can request changes, download documents, and track everything in one place.
Knack is a licensed insurance broker in select U.S. states, with additional licenses pending. You can check the full, up-to-date list anytime on our States We Cover page.
Carriers pay us a commission when you bind a policy through Knack — you never pay us directly for our services. Because we shop your business across multiple carriers instead of representing just one, we don’t have an incentive to steer you toward any particular carrier.
The fastest way to get help is through Ask Kytt, our AI assistant available on every page. Just click the chat icon in the bottom right corner and ask your question. If you need to speak with a person, simply ask Kytt to connect you with a live person and we’ll be right there.
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